Palo Alto-Los Altos Dermatology | Enjoy Patient-Centered Skin Treatments from our Palo Alto-Los Altos Medical and Cosmetic Dermatologists

I had seen Dr. Karhade for female hair loss. She was the only dermatologist I could find that actually noted that as a focus of her practice in her profile. Until now I had been treated like a joke by other doctors for being upset about my hair loss. As a female it’s a very difficult thing to deal with emotionally. She listened to my concerns, she was understanding and compassionate. She was also very familiar with my situation and reassured me we could tackle it and improve it. I had such a relief that I finally found someone who understood and who could actually help me.she was kind, patient and interested in what I told her not dismissive as others were in the past. She set me up with a prescription that day, she will be following up with me and she will be my go to dermatologist for this as well as other concerns in the future.

Kathy De LaRosa is an amazing laser specialist!

2nd EDIT: Anna is a great aesthetician - she’s always so cheerful, and is very careful during extractions. I would recommend her. EDIT: I’m glad that Dr Berman took the feedback seriously and followed up to reschedule my appointment and made sure that it went smoothly. My aesthetician, Anna, is very diligent and the treatment itself is great. Tip for anyone reading this: the staff I interacted with at the Los Altos location was nice and helpful, so make sure that you ask to be transferred to this specific location when you call to ensure a better experience. Leaving one star off for now to see if I see consistent positive change. ——— Original comment: I would not waste my time here unless you don’t care about your time and like being surprised on the day of your appointments that they messed things up and now you have to change your schedule around their mistakes. Staff is extremely rude and the place can’t manage its appointment time at all - sends you a confirmation text with one date and time after you call to book an appointment a few weeks in advance, and on the day of the appointment, insists that it’s always been booked at another time. Their system is just so messy and you will waste a lot of time going back and forth on things you agreed to previously that just gets changed without you agreeing to or even knowing. After 2-3 times of this happening, I’m never coming back.